Options: Refreshing

If the screen appears to have stalled (for example, if dashboards are not updating as expected) a Homescreen refresh may be necessary.

1. Click on the More Options icon in the left navigation.
   
    
2. The More Options menu opens. Select Refresh. 
   
3. A screen appears confirming that the experience is being prepared.
   
    
4. When the Homescreen reappears, if data still seems old or static, refresh again or contact [e-mail] for further assistance.