Troubleshooting the DuckDuckGo Extension

A known issue exists in Moovila wherein the pages/functionality listed below will not open in the application. 
  • Chat functionality through out the app
  • Resource Menu:
    • Timesheets
    • Approve Timesheets
  • Project Import
  • Project Add/Edit
  • Customer drop down
  • More Options Menu:
    • Integrations
    • Invoice Packaging
    • Reports
    • Data Table Maintenance > Customers
    • Enterprise Settings > Wage Type Configuration

This is caused by the DuckDuckGo Chrome Extension. The issue can be resolved by disabling the extension. Here's how:

  1. In the Chrome browser, click on the Extensions icon in the upper right.
    2023-01-12_13-38-19.png

  2. The Extensions menu opens. Click on the More Options icon next to the DuckDuckGo listing in the dropdown menu. 
    2023-01-12_13-38-36.png

  3. Select Options from the dropdown menu.
    2023-01-12_13-41-37.png
  4. The DuckDuckGo Options page opens. Scroll to the bottom and find the "Unprotected Sites" section. Click the Add unprotected site link to proceed.
    2023-01-12_13-42-19.png

  5. Enter the URL for your Moovila instance as an unprotected site. Refresh Moovila upon returning to the site, and all functionality should perform as intended.
    2023-01-12_13-46-01.png
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